Work Less, Profit More.
Meet Emma... Your New AI-Powered Business Assistant
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What Life Looks Like with Emma In It:
More Leads
More Referrals
More SALES
More Order
Less Confusion
Less Working Hours
Try 30-Days RISK FREE!
Is Emma Right For You?
If you're a home service business owner who's tired of letting your business own you and hustling to make payroll every month, then MeetEmma.io is PERFECT for you!
We're a combination AI-Powered Software and Marketing Agency specializing in home services businesses.
Within 30-Days, we'll implement our proven "PLAN" framework to make sure the phone rings more WITHOUT changing anything you're currently doing!
Allow us to centralize all your communication, generate reviews and referrals, and streamline your process with ONE tool.
See if Emma is right for you, even if we add just two more customers a month (which is a walk in the park).
See how MeetEmma.io Can Impact Your Business
What's the "PLAN" Framework?
It's How We Deliver Results
PLAN is based around a few simple principles that deliver RESULTS!
It stands for Publish, Leads, Automate, and Nurture.
P - Publish
It all starts with your content or advertising. After all, people need to find you to know that you even exist. To make sure that happens, we will:
Optimize Your FB & IG Profiles
Pretty much EVERYONE who lives in your service area is active on either Facebook or Instagram RIGHT NOW. When they're ready to do business with you, we'll optimize your profiles to make sure it's convenient for them to contact you AND they get followed-up with in 5-minutes or less.
Optimize Your Google Business Profile
Is your business showing up on Google Maps when someone searches you up? If it's not, you're leaving THOUSANDS of dollars on the table every month. If you ARE showing up, is it easy to contact you with the click of a button? We'll make sure that not only are you showing up when your potential customers are searching, but it's easy to contact you and that those leads are handled in 5-minutes or less.
Optimize Your Webpages
If we went on your website right now, what would be find? Is it basically a digital business card with your phone number on it? If so, it could be generating an order of magnitude more leads every month with a few simple tweaks. By adding MeetEmma to your website, we can increase conversions and make sure you show up more on Google searches.
Optimize Your YouTube (If applicable)
Is your business on YouTube? If not, then it should be (but we digress). If your business is currently creating YouTube content, we'll look at your channel and optimize the titles, tags, descriptions & pinned comments to drive more leads.
L - Leads
Once people find you through content or advertising, we need to give them a darn good reason to contact you so they become a lead! Also, when they do decide to contact you, we need to make it easy for both them AND you and make sure they're followed-up with immediately.
Create A Lead Magnet
We'll create a valuable, downloadable digital lead magnet for your customers to grab. This will not only attract the clients with the EXACT problems you solve, but it will educate them and build value in your service so you get fewer price objections. Also, each time they grab your lead magnet, they will be filling out a form and providing their contact information for you to follow-up with.
Install AI-Powered Web Chat
Remember that whole "work less" bit up top? We didn't. MeetEmma has the ability to put a 24/7 live chat widget on your website that you don't have to manage. When a customer opens up the chat window and asks a question, Emma will answer it intelligently and try to set an appointment with them if it makes sense to. If Emma sets an appointment for you, you'll get a notification after she does.
Install "Voice AI" Phone Service
Don't worry about the phone ringing ever again! Emma is trained to answer your phone calls for you and act as your own personal front desk person. If it's a customer service issue, she'll take a note and relay it to you. If it's a customer looking to make an appointment, she'll book it for you and send you a notification. If it's someone you dont want to talk to, she'll handle it so you don't have to!
Emma's human-like tone and delivery will completely change our perception of Voice AI.
Social Comment & DM Automations
How many times have you seen a comment on one of your facebook posts "can you get me a price for..."? Isn't it a pain when you miss one of those and a few days pass? Well... Emma can handle that too. Emma will "listen" to your social media comments and if someone is looking for more information, she'll fire off a DM and try to set an appointment for you. No more checking social media every 10 minutes!
Email Autoresponders
It's imperative that leads get followed up with in 5-minutes or less today. Like eggs in the sun, if you let them sit for too long they go bad. Emma will bring automated email responses to your leads to "stop the shop" with potential leads. Once they get a response (even if it's just to say we received the request) they are less likely to shop your competitors and wait for you to reach out.
A - Automate
Once a lead is captured, we need to make sure they get handled ASAP to increase their chances at getting converted to a customer. Here's how Emma does that for you:
Automated Appointment Scheduling
Using a paper appointment log is so 1997 and manually updating a Google Calendar is so 2014. Instead, MeetEmma.io automatically updates your schedule when leads request a time to meet. Getting someone on the calendar "manually" is as simple as sending a link!
Automated Appointment & Service Reminders
Once someone is on the schedule, how do we make sure they show up? Well... MeetEmma.io will send your customers automated reminders before any appointment and if they need to prepare something ahead of time, she'll gently nudge them to make sure that's done before you get there. This will lead to higher show up rates and less time spent on each appointment making you more effective.
Automated Pre-Appointment "Customer Education"
This one is GENIUS. If your service is on the more expensive side, you can have Emma send your prospect a video educating them on your process and what you'll be looking for when you arrive to check out the job. This way, your prospect has more context and understands your quote better. Better educated customers convert WAY higher and pay WAY more than people shopping price alone.
N - Nurture
Once someone becomes a paying customer, we must nurture them so they become BRAND ADVOCATES and REFERRAL MACHINES! Here's how we'll do that:
Automated Review Requests, Replies, & Distribution
Isn't it a pain asking everyone to leave a review? What if after they paid you, a request for review went out automatically? That's what Emma.io can do! Every single completed job triggers an automated request to leave a review which leads to more reviews which further feed the lead machine.
When someone leaves a good review on Google or Facebook, Emma can automatically reply with a thoughtful response. If the review is bad, Emma will let you know immediately so that you can reach out and make things right.
Automated Referral System
Imagine sending your customers a link they can share so that whenever they refer a customer they earned a little something. How many more referrals do you think you'd get? With MeetEmma.io, your customers can fill out a form with their friends & family's info and get credit when they become a customer of yours.
Full Service Customer Portal
MeetEmma.io allows your customers to have a place where they can keep track of their receipts, invoices, contracts, subscriptions (if you offer those) and payment methods so they don't have to bother you when they need something. Take your customer service to the next level!
Automated Annual Reminders
If you offer a service that is seasonal or requires regular maintenance intervals, MeetEmma.io will automatically touch base with your existing customers when it's time for the next service and send them a booking link. Imagine never having to follow-up with past customers again for seasonal service!
Sound like a LOT? It Is...
But Don't Worry! We're professionals who will do it FOR YOU!
The First 30-Days
Your first 30-Days working with us will be where we implement everything discussed above. Once you complete a simple survey, this is what happens next:
Kickoff Call
In this call, we'll go over the answers of your initial survey and learn more about your business and services you offer. We'll also layout the Standard Procedures and Key Indicators they we're using to track our performance.
Install the PLAN
Once we have access to everything, we'll take a few days and install PLAN into your business. This includes installing everything listed above and importing your customer & prospect database.
Database Re-Activation
Once everything is installed, we'll run a database reactivation campaign to get you a quick win with some low-hanging fruit. You likely have sales waiting in your existing list. We'll draw them out for you!
But that's not all!
We're including these FREE BONUSES with every MeetEmma.io account:
24/7 Live Chat Support (Real Humans)
Once inside the platform, you'll have access to our trained team of support personnel that can assist you with any snags you encounter using the system. They're available by chat 24/7 and can even hop on a Zoom call if you need them to.
HeyEmma, Your Personal AI Copywriter
Not sure what to say in your email/post/ads? HeyEmma has you covered! She is a "promptless" AI copywriter which means you don't have to tell her what to write. We'll train her on your customer and business and all you have to do is click "write email" and she'll write for you!
AI-Based Emma Consulting
We'll give you access to your own personal home service consultant that we've trained based on our years of experience and top people in your industry. Got a question about a job or what to do next? Just type it in an Emma will guide you on the best course of action.
Want To See How Emma Can Help YOU?
Book a free consultation with one of the founders and we'll show you 3 ways to add more customers WITHOUT adding to your workload!
